We are here when something needs attention

Need Help?

Email us at support@parasharhora.com for support, billing, refunds, failed payments, payment verification, privacy requests, grievance questions, or data requests. Typical support response time is within 24-48 business hours.

What To Include

• For payment issues: share your registered email, product purchased, date of payment, order ID, and payment ID if available.
• For account issues: share the email used to sign in and a short description of what is not working.
• For bug reports: include the page URL, device/browser, screenshots if helpful, and the steps that caused the issue.
• For privacy requests: mention whether you want access, correction, deletion, withdrawal of consent, or clarification about data use.

Grievance Contact

For formal complaints or unresolved issues, write to the Grievance Officer / Support Contact at support@parasharhora.com with your registered email, order details where relevant, and a clear description of the issue. We aim to acknowledge grievance messages within 48 hours and work toward redressal within one month, subject to verification, user cooperation, provider response times, and applicable law.

Support Scope

We can help with product access, payment verification, account problems, saved charts, AI report delivery, and technical errors. We cannot provide emergency services, medical diagnosis, legal advice, or financial advice.

Not For Emergencies

ParasharaHora support cannot handle emergencies, crisis intervention, medical issues, legal disputes, financial loss claims, or safety-critical decisions. Please contact qualified professionals or local emergency services for urgent matters.

Business & Content Questions

For partnerships, content corrections, or questions about our Jyotish approach, email the same support address and mark the subject clearly.